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Community Manager Full-time

at Eutechnyx in Tech City / Silicon Roundabout

ABOUT EUTECHNYX

Eutechnyx is one of the world’s leading independent game developers. With a history spanning nearly 25 years, the studio has won numerous awards for its million-plus selling titles and garnered exceptional acclaim in the business sector. As well as its headquarters in the UK, the company has studios in Hong Kong, Chengdu and Charlotte. The company is currently in the process of setting up a publishing arm for the cutting edge online racing title, Auto Club Revolution. For more information, please visit www.eutechnyx.com.


ABOUT AUTO CLUB REVOLUTION

Auto Club Revolution is a free-to-play online racing game and car community built in collaboration with the motor industry. Featuring officially licensed cars from over 50 of the world’s leading motor manufacturers, it delivers a console quality racing experience to the free-to-play market while providing a social platform for owning, customising and enjoying cars online. The game’s front end is web-based, creating a powerful and flexible social platform for communities of car enthusiasts and racing fans to interact with each other and their favourite motoring brands. The racing experience itself is delivered via a downloaded application (client), built on the world class Eutechnyx-owned racing engine. This combination of web and app. empowers the player to manage their game, garage and network of friends on the web from anywhere, while the downloadable element provides the premium quality race experience that separates Auto Club Revolution from all other games in the sector.

Auto Club Revolution is designed, developed and published by Eutechnyx.


We are looking for a motivated and passionate individual with proven experience in online community management and a real passion for online games. As a Community Manager you will be required to plan, coordinate and supervise the communication with our customers via different channels to ensure a healthy relationship between the developer and player.


TASKS AND RESPONSIBILITIES:

Manage community building strategies such as forum management, recruitment and management of in-game volunteers, clan and fansite support
Create and execute in-game events
Collect and analyse community feedback for the Development team
Work closely with Marketing, Product Management and the Development team with the goal to deliver the best possible user experience
Communicate any commercial opportunities and threats to senior management
Use social media channels to get in touch with the existing community as well as new users
Manage and coordinate an official fan-site program
Work on customer retention programs together with Marketing and Social Media

QUALIFICATIONS:

A strong understanding of community management concepts
Native in English or German with excellent communication skills
Previous experience working in a similar community management environment
Excellent written and spoken language skills
Knowledge of social media sites and viral marketing
Experience in moderating forums
Strong self-motivation and a high level of commitment

Please apply at jobs@eutechnyx.com


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Published at 21-12-2011
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