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Associate Client Service Executive Paid Internship at AOL UK (Immediate Start)

You will be working for Intern Avenue as Associate Client Service Executive Paid Internship at AOL UK (Immediate Start)

At AOL, we’re radically redefining the world of online media. By bringing together award-winning journalists, premium brands, original content and innovative technologies, we’re transforming the way people around the world connect with information, entertainment, and each other. In the UK, we are home to a number of well known consumer brands including The Huffington Post, MyDaily and TechCrunch, and run successful advertising businesses through Advertising.com, Adap.tv, Be On and ADTECH.
ADTECH is a global supplier of digital marketing solutions and is a division of AOL Platforms. For more than 15 years, ADTECH has delivered digital marketing solutions around the globe on cross screen devices. Its core product is the ad serving solution for display, video, mobile and rich media ads allows marketing specialists, agencies and advertisers to manage and evaluate these forms of advertising in one and the same booking environment. The ad server seamlessly integrates other applications, including sales management and business analytics.

The ADTECH Client Service team works closely together with our customers and offers phone / mail support in day-to-day product or technology questions. Debugging websites to troubleshoot, investigating discrepancies with 3rd party systems or conducting product training are examples for this team’s responsibilities.

Working in this team is a great opportunity to understand the business and technology requirements in the international online industry. As one of the most important global Adservers ADTECH offers multiple solutions for Publishers, Sales Houses, Networks or Agencies and designs industry trends as a technical service provider.

We are looking for ambitious, highly motivated talent who wants to develop his/her skills and gain practical experience in the Adserving industry and will offer an intensive training on the job. The candidate will need to have the ability to collaborate in a fast-paced environment, and a sense of wonder and excitement about the future of online.

Other key experience and skills include:
• You have already worked on your own website and have understanding of web technologies (e.g. HTML, CSS, Javascript)
• You would appreciate working with clients and can communicate professionally
• You are a team player and appreciate to have a close exchange of information with colleagues
• You are open minded and want to work with different cultures and nationalities

Balancing the intersection of premium and programmatic, AOL Platforms enables the world’s top marketers and media brands to reach consumers across desktop, mobile, tablet and connected TVs with impact through premium experiences, programmatic buying and performance driven campaigns. We are the global partner of choice for leading publishers, advertisers and agencies seeking to maximize the value of their online brands.

  • Shropshire House, 11-20 Capper Street, WC1E 6JA (London, England)
  • Web, Software & Technology Internship at AOL UK
  • Competitive Salary (Full Time Position)
  • Begins 15th September 2014
  • Lasts around 6 Months
  • Deadline for Applications 14th September 2014 at 5pm (3 weeks from now)

Day to Day Tasks

  • Providing technical support to ADTECH clients
  • Helping customers to use our Adserving technology with all its products
  • Debugging websites: troubleshoot browser – server communication
  • Reviewing Banner issues (Rich Media: e.g. Flash, HTML5 or 3rd party redirects)
  • Conducting customer and internal product trainings
  • Checking counting discrepancies with 3rd party systems
  • Handing over feature requests to our Product Management or Bugs to our QA teams
  • Helping our Consulting and Sales teams in case of technical questions
  • Pro-active collaborating with our internal service team to support international colleagues

Desired Skills

  • Verbal Communication
  • Written Communication
  • Customer Service
  • Computer Literate
  • Computer Skills
  • HTML + CSS
  • Javascript
  • Adobe Flash
  • Telephone Communication Skills
  • SQL

The Job

Team/Dept: Client Relations

Job type: Internship

Remote working possible: no

Level of experience required:

Salary/package: 12000

Location

This job is located in London, United Kingdom

Sorry, no agencies please

 

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Internship @ AOL