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CurrencyTransfer.com is hiring

Customer Success Managers

You will be working for CurrencyTransfer.com as Customer Success Managers

Join our FinTech rocket ship! At CurrencyTransfer.com, we are seeking outgoing, driven and detail-oriented Junior Customer Success Managers to join our rapidly growing team based in our London Victoria office
Key Responsibilities:
* Convert inbound accounts by introducing the CurrencyTransfer marketplace
* Review ways to increase CurrencyTransfer service adoption amongst clients
* Ensure our trading clients have allocated beneficiaries correctly and work with clients who may encounter settlement difficulties
* Help clients to correctly pass verification and ‘Anti Money Laundering’
* Encourage positive customer references
* Rather than be an out and out salesperson, you build relationships
* Help new prospects on live chat
* Occasional travel to events and exhibitions with our sales team
Desired Skills and Experience:
* Mission orientated candidate, energised by making customers happy
* 1-2 years of customer-facing experience. Previous experience in customer success or inside sales
* Excellent verbal and written communication with a high level of professionalism
* Ability to easily develop relationships with new people
* Ability to multi-task and handle matters with no supervision
* Strong organisational skills
* Experience with CRM systems
We have open positions for a mission-orientated Customer Success Manager, based in London. Previous experience in sales or customer happiness is desirable. Great culture, great career opportunities.

The Company

Why work for us:

Become part of the FinTech revolution!

About us:

CurrencyTransfer.com is the world's first and fastest growing online marketplace for international money transfers.

The Job

Team/Dept: Customer Acquisition

Job type: Permanent full time

Remote working possible: no

Level of experience required:

Salary/package: Dependent on experience


This job is located in London, United Kingdom

Sorry, no agencies please


Apply via email

To apply to this job please submit your CV and other requested documents to the email address below:


Because you will always be thinking: How can I improve their experience with our online marketplace. You will play a pivotal role at CurrencyTransfer.com in driving customer relationship retention and optimization